Privacy Policy
Last updated: March 2025
Information We Collect
At drosinaluveth, we collect information that helps us provide better budget adjustment services and educational resources. This includes personal details you provide when creating an account, financial information necessary for our budget planning tools, and technical data about how you use our platform.
Types of Data Collected
Personal Information
Name, email address, phone number, and postal address
Financial Data
Income details, expense categories, and budget preferences
Usage Information
Device information, browser type, and interaction patterns
Communication Records
Support inquiries, feedback, and course enrollment data
How We Use Your Information
Your information helps us deliver personalised budget strategies and educational content. We analyse spending patterns to suggest improvements, send relevant course recommendations, and maintain secure access to your account.
- Provide customised budget analysis and recommendations based on your financial situation
- Process enrollment in our learning programmes scheduled for autumn 2025 and spring 2026
- Send educational content about financial planning and budget management techniques
- Improve our platform's functionality and user experience through data analysis
- Communicate important updates about our services and policy changes
- Ensure account security and prevent unauthorised access to your financial information
Your Rights Under UK Law
Under the UK Data Protection Act 2018 and UK GDPR, you have several important rights regarding your personal data. We respect these rights and provide clear processes for exercising them.
Right to Access
Request a copy of all personal data we hold about you, including how it's processed and shared.
Right to Rectification
Correct any inaccurate or incomplete personal information in your account or our records.
Right to Erasure
Request deletion of your personal data when it's no longer necessary or you withdraw consent.
Right to Portability
Receive your personal data in a structured format to transfer to another service provider.
Right to Object
Object to processing of your personal data for direct marketing or legitimate business interests.
Right to Restrict
Limit how we process your data while disputes about accuracy or lawfulness are resolved.
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we do share data with carefully selected partners who help us deliver our services effectively. This includes payment processors for course fees, email service providers for educational content delivery, and analytics tools to improve our platform.
Service Providers: We work with UK-based and EU-based companies that provide secure hosting, payment processing, and customer communication services. All partners must meet strict data protection standards and sign comprehensive data processing agreements.
We may also share information when required by UK law enforcement, regulatory authorities, or court orders. In such cases, we'll notify you unless legally prohibited from doing so.
Data Retention and Security
We keep your information only as long as necessary to provide our services and comply with legal requirements. Our security measures include encryption, regular security audits, and restricted access controls.
Retention Periods
Account Data
Kept while your account remains active, plus 12 months after closure for legal compliance
Financial Information
Stored for 7 years after last transaction to meet UK financial record requirements
Marketing Data
Retained until you unsubscribe or request deletion, whichever comes first
Technical Logs
Automatically deleted after 90 days unless needed for security investigations
International Data Transfers
When we transfer your data outside the UK, we ensure appropriate safeguards are in place. This includes using adequacy decisions, standard contractual clauses, or other approved transfer mechanisms recognised under UK data protection law.
Some of our service providers operate in countries with different privacy laws. We carefully assess these arrangements and implement additional protections where necessary to maintain your privacy rights.
Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and provide personalised content. Essential cookies keep your session secure, while analytics cookies help us understand which educational resources are most valuable to our users.
- Essential cookies for login functionality and security features
- Performance cookies to measure website speed and identify technical issues
- Preference cookies to remember your dashboard settings and course preferences
- Analytics cookies to understand user behaviour and improve our educational content
You can control cookie settings through your browser, though this may affect some website functionality.
Changes to This Policy
We review this privacy policy regularly and update it when necessary to reflect changes in our services, technology, or legal requirements. Significant changes will be communicated through email and prominent website notices at least 30 days before taking effect.
We maintain previous versions of this policy for reference and transparency. You can request copies of earlier versions by contacting our privacy team.
Privacy Questions and Requests
For any privacy-related questions or to exercise your data protection rights, contact our Data Protection Officer:
Address: 48 Niddrie Marischal Cres, Edinburgh EH16 4LA, United Kingdom
Phone: +447739967223
Email: privacy@drosinaluveth.com
We respond to privacy requests within 30 days. For complex requests, we may extend this period by up to 60 days with proper notification.